Xtend Call Billing System

Health Sectors

Call billing and recording in the health care sectors like Clinics, Hospitals and Pharmacies are critical. Automatic billing and recording of calls guarantees compliance, quality control and helps to avoid potential disputes. The doctors as well as patients can be billed for phone usage and the phone expense can be allocated to each department or doctor. The management can identify unwanted calls and also retrieve critical information for instant playback.

Business Enterprises

Performance Management plays a vital role in the success of all Business Enterprises like Service Firms, Media Offices, Information Technology, Real Estate Agencies, Retailers, etc. Reviews of phone conversation enables to effectively identify capable support staff and weed out non-performing personnel to ensure a dramatic improvement in the business. Each call cost is calculated and the amount is listed in the call billing details, which reduces unnecessary call costs (especially personal calls) and reduces the telephone bill.

Travel & Tourism

In today's travel industry, lot of information are conveyed and many bookings are made over the phone. Call billing is becoming increasingly important in Travel Agencies, Tourism Offices, Railways, Airlines, Hotels, etc. as it is capable to generate reports at a faster pace. The phone number for which the billing amount appears higher can be recorded and monitored to ensure efficient telecom utilisation and maximum performance.