Xtend Voice Logger

The Centralised Voice Logging Solution is installed at Head Office (HO) and in every branch Xtend Voice Logger is installed for recording the incoming and outgoing calls from Analog/Digital/VoIP telephone lines.

The centralised solution implements a unified browser interface for monitoring the multiple branches. Multiple users with different authorisation levels can access the browser interface for verifying/supervising the incoming and outgoing calls. The browser interface with full-fledged features comprises of menus and sub-menus for organising the logged call details of each location.

Features

• Centralised data management and reporting
• Automatic backup of data at branches and extensive search options
• Data updation to HO server at scheduled time
• Automatic restoration of data at HO on scheduled time
• Stores recorded call data in branch as well as in HO
• Real-time monitoring of Voice Loggers at branches from HO
• System down alerts from branch offices are displayed at HO server
• Comprehensive and location-wise call log search options
• Shows voice log updation details from client/branch to server system
• Instant client pop-ups & alerts for call monitoring at branches
• Phonebook for quick search and live updation at branches